The Victoria Secret credit card has become a popular tool of choice for many women and girls looking to improve their credit score and have a better spending lifestyle. The Victoria Secret Foundation does an amazing job of providing outstanding customer service. I have always had a good relationship with the company, but after posting my negative review on the company website I decided to look for other consumers who had a positive experience with Victoria Secret.
What I discovered was quite interesting. Many of the names of the representatives that you will find on the website are recycled. This is a bit surprising because they are usually the ones that provide the poor service. I also noticed that the Victoria Secret credit card customer service representative that I talked to did not seem to know a lot about the different programs that they offer their customers. It appears that they might be using this opportunity to get more money from the companies that they represent.
The reason why Victoria Secret credit cards are so popular is because they allow the consumer to build up their credit score over time. This is important because it allows them to make purchases at a lower interest rate. Once they have built up a decent amount of credit then they can often qualify for lower interest rates. This is why so many people use these cards, it gives them a way to build up their credit history to help them qualify for a better interest rate in the future.
Customer service at Victoria Secret credit cards is very poor. When I tried calling the customer service number on the website, I was told that there were no such numbers. I also asked if I could speak with someone in person, instead of just speaking to an automated machine. When I finally spoke to an actual Victoria Secret representative, she told me that she was not available and that she would have to check my email. At this point I decided that I would try to find another credit card company that was better known.
My next experience with Victoria Secret's customer service was even less helpful. I went to try and make a purchase with my credit card. Again I was put on hold while the associate I was talking to attempted to give me a sales pitch. I asked her if I could speak with somebody else and she again put me on hold while she went back to check on something.
The worst part about these credit cards is the fact that they charge extremely high interest rates. In fact, it's not too uncommon to see Victoria . . . . . . Secret credit cards with almost double the interest rate of a normal credit card. It's simply unfair to put yourself into a situation where you need to borrow money against your credit cards and you still end up paying extremely high interest rates. There have also been reports of Victoria Secret cardholders leaving their cards at businesses because of the high interest rates they have.
At this point you may be thinking that this is a major scam and that Victoria Secret is not worth wasting your time on. Not so fast! The problem with most credit card companies is that they put forth little customer service to their customers. Most of the time their main focus is on trying to get you as a customer rather than helping you understand why you are getting a credit card in the first place. It is my understanding that this is their business and they are supposed to make a profit, but at the same time they should still care about you being happy with the card you receive.
If you're going to sign up for a Victoria Secret credit card then make sure you understand all of the facts. Read all of the fine print and know your card well. If you don't, then you may encounter problems down the road. Also, remember that there are other cards out there that offer great credit card customer service and you may want to explore those as well. Just make sure you are getting what you expect from your Victoria Secret card.
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